Shipping information

We ship items as soon as possible after your order, usually within 24 hours. Since all of our tapestries and wall hangings are hand-finished this may add slightly to the lead time for delivery. We ship from Victoria, British Columbia, Canada.

Please note: When we receive your order we will promptly email you about availability and shipping. Your credit card will not be charged until the day your order is shipped.

Shipping costs

We have 2 shipping options, standard and express.

• Standard
  All standard shipping is free, worldwide.


• Express
  - Shipping to Canada and USA.

  Order value: up to $150 express shipping cost is $10

  $151 - $350 cost is $15

  $351 - $650 cost is $20

  $651 - $1,000 cost is $30

  $1,001 - $1,500 cost is $35

  $1,501 - $2,500 cost is $75

  Over $2,500 cost is $95

  - Shipping to the rest of the world.

  Please ask us for a quote since the cost for express varies depending on the weight and value of your tapestry order and your location.

Insurance is included. However mail service is uninsurable to some countries, mostly African or Asian, so these require a more expensive courier service – we will advise you if this is applicable.

Tapestry Delivery

Approximate delivery times are below. The times below reflect the shipping times from the date we send an item, not the date of your order.

	Canada, USA		Europe		Rest of the World
Service	Standard	Express	Standard	Express	Standard	Express
Delivery	2-14 days	1-7 days	4-8 weeks	1-3 weeks	6-10 weeks	2-4 weeks

Copyright ©2004-2011 The Tapestry House, all rights reserved