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Shipping info
We aim to ship items as soon as possible after ordering, however all of our tapestries and wall hangings are hand-finished. Because we take great care to finish our products ourselves, then individually inspect them for quality, this adds slightly to the lead time for delivery. See below for full details.
Please note: If an item is out of stock we will inform you as soon as possible. Your credit card will not be debited until your goods have been dispatched.
Finishing time
It takes up to 3 business days to finish and inspect a product, at which point it is shipped.
A
Diagram outlining finishing times
Please note: All figures denote business days.
Shipping costs & times
The times below reflect the shipping times from the date we send an item, not the date of your order via the store.
We have 2 shipping options, standard and express.
- Standard
All standard shipping is free. The delivery time varies depending on location (see chart for details). - Express
The cost for express varies depending on the value of the item, and your location. The delivery time varies depending on location (see chart for details).
In addition there is a different pricing model for Tapestry Rods because of their weight and security restrictions on US exports.
Tapestries
We offer free shipping world-wide for all our tapestries. In addition there is an express option the cost of which varies depending on the amount of the item. Prices and approximate delivery times are noted below.
| USA, Canada | UK, Europe, Asia, World | |||
|---|---|---|---|---|
| Value | Standard | Express | Standard | Express |
| up to $150 | $0 | $10 | $0 | $30 |
| $151-$350 | $0 | $12 | $0 | $35 |
| $351-$650 | $0 | $15 | $0 | $45 |
| $651-$1050 | $0 | $20 | $0 | $65 |
| $1051-$1500 | $0 | $30 | $0 | $95 |
| $1501+ | $0 | $35 | $0 | $150 |
| Delivery | 9 - 12 days | 6 - 7 days | 14 - 21 days | 6 - 7 days |
Tapestry Rods
We offer free shipping and an express option for all our rods. Due to security restrictions these items are only available for the USA and Canada. Prices and approximate delivery times are noted below.
| USA, Canada | UK, Europe, Asia, World | ||
|---|---|---|---|
| Value | Standard | Express | Unavailable outside North America due to security restrictions. |
| Any | $0 | $12 | |
| Delivery | 9 - 12 days | 6 - 7 days | |
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